A nurse is serving on a continuous quality improvement (CQI) committee that has been assigned to develop a program to reduce the number of medication administration errors following a sentinel event at the facility. Which of the following strategies should the committee plan to initiate first?

Organize a mandatory training to reorient nurses to the drug administration policy.

Require staff nurses to demonstrate competency by passing a medication administration examination.

Conduct a root cause analysis.

Develop a quality improvement program for nurses involved in medication administration errors.