A nurse manager is conducting an in-service education program for a group of staff nurses on developing cultural competence. The nurse manager determines that the educational program was successful based on which statement by the group?

"Our personal beliefs and values have no effect on how we care for people."

"It is important to see how any biases might impact our feelings about others."

"Even if a treatment goes against the client's values, they have to have it."

"Folk healers really can be a deterrent to a client's care."