A patient has been taking oral contraceptives for a few years as their method of birth control and calls the clinic to get a refill. The patient's last office visit was 3 months ago. What is the best nursing response?

Verify that the patient is taking the medication as ordered.

Schedule an appointment with the health-care provider.

Ask the patient if this birth control method is effective.

Document the message and ask the health-care provider for a refill and ensure patient schedules a follow up appointment.