At a staff meeting, a nurse manager introduces a new, cutting-edge voice communication device that the staff will be required to use in the upcoming months. The staff is hesitant to the change, expressing that the device is too difficult to use. Which of the following strategies and principles should the manager consider to assist with the successful adoption of the proposed change? Select all that apply.

Recipients of change must perceive that the change will be beneficial.

The nurse manager should remain firm and not negotiate the change goal and process of change with the staff.

The nature of the nurse manager's relationship with the group is a significant factor in accomplishing change.

Recipients of change must participate in identifying the problem warranting the change.

The manager should promote the sharing of ideas and honest reactions, but discourage the sharing of fears to preserve team morale.