The mother of a school-aged boy tells the practical nurse (PN) that he fell out of a tree and hurt his arm and shoulder. The mother says the boy is in pain and needs medical help. The nurse should assess the injury and decide the appropriate action to take.

The injury may require medical attention, as the mother mentioned that the boy is in pain.

The abrasions on the boy's leg and hand have healed.

The mother describes what she did after her child got injured.

The boy lacks coordination when answering the nurse's questions.