The nurse is observing a family member administer eye drops to the patient as part of medication teaching. Which action(s) indicate the family member is performing the skill correctly? (SELECT ALL THAT APPLY)

Puts the eye drops in a room with low lighting

Washes their hands before placing the eye drops

Uses the patient’s iris as a landmark for direct placement of the drop

Puts the drop from inner to outer canthus

Holds the upper eyelid open when placing the drop