The nurse listens to a patient relating to precipitating factors that led to the vertigo. Which approach by the nurse would be most therapeutic when eliciting additional information during the interview?

Sends the PCA to ask if the patient is having dizziness

Writes down what the patient says, avoids eye contact, and tells the patient they will be alright

Utilizes open-ended questions to elicit more information

Turns away from the patient as the patient describes symptoms to the nurse