Your patient is complaining of substernal burning sensation that radiated into the neck and jaw. He says, "I think it is heartburn, can I get some TUMS?" The proper next step is:

Check vital signs and conduct a further assessment of the pain

Give the patient his PRN calcium carbonate tablets (TUMS)

Give the patient morphine for pancreatitis

Tell the patient that you will call the provider and get an order for pantoprazole